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Axon Ivy
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Use Case

Orchestration of consulting processes

Focus on the customer with Axon Ivy

At a glance

Axon Ivy provides an intuitive application for managing consulting services and appointments within organizations. Customers can request consulting services through a guided process. The system books the appropriate consultant and orchestrates all further necessary steps and information.

Facts and figures

Challenges in a project


  • Coordination of internal and external consultants and their services
  • Different consultant skills and dispersion across numerous locations
  • Over 500,000 consultations per year - on-site, online and by phone
Highlights of a project with Axon Ivy


  • Implementation of a web service for customers for making appointments
  • Appointment selection via previously defined criteria in the master data
  • Automated assignment of requests to the appropriate consultants
Solution with Axon Ivy

Solution with Axon Ivy

  • Introduction of a product-specific booking logic for internal and external consultants
  • Establishment of a core logic to process all steps in a guided and error-free manner
  • Management of all master data in one solution
  • Analysis & statistics functions
Reasons for working with Axon Ivy

Reasons for Axon Ivy

  • Experience in modelling and implementing process logics
  • High degree of individualization in the configuration of product, consultant and offer
  • Fast and efficient implementation
  • High scalability of the solution

A topic for you as well?

Please contact us and we will show you without obligation how we can implement this application for you.

Our valued customers

Join the over 2000 businesses using AXON Ivy: