The Platform that Connects People, Systems, and AI into End-to-End Processes
As a process orchestration platform, Axon Ivy automates, controls, and executes your business processes. On that same foundation, you build custom applications, portals, and interfaces that fit the way your business runs.
What Is the Axon Ivy Platform?
The Axon Ivy Platform is a process orchestration platform. It controls and executes your business processes, connecting systems, people, data, and AI into one end-to-end flow.
The difference from a finished product is simple: a product is like a ready meal, you buy it and use it as it is. A platform is the kitchen. It supplies the stove, the tools, and the ingredients, and you build exactly what your business needs.
Connect instead of replace, that is our principle. You do not have to retire your existing systems. Axon Ivy connects what you already have and need in the process, and brings it together into end-to-end processes, applications, and portals.
How You Work with the Platform
Five steps, one foundation. Each step shows what you do, a concrete example, and which capability you use for it.
You model your process and build the application to go with it
Technically skilled business teams and developers model the flow visually in the BPMN standard, supported by AI right inside the Designer. This is already where you decide which systems, interactions, and data the process needs.
You connect the systems the process needs
What you defined while building now gets connected: systems, data, and incoming documents. AI helps recognize incoming content and route it correctly. You do not have to retire your existing systems, what gets connected is what you have and need in the process.
People, systems, and AI work in a single flow
The engine brings together what used to run separately. AI agents take on steps within clear guardrails, and handovers between people, systems, and agents run in a controlled and visible way.
Everything runs visibly, controllably, and auditably
In the cockpit you see every case in real time, with monitoring and end-to-end governance. AI spots anomalies, you step in where needed, and everything stays traceable without gaps.
Every run makes the next one better
Reporting and dashboards make bottlenecks, cycle times, and the level of automation visible. AI proposes improvements, which are reviewed and rolled out once approved.
The Platform at a Glance
At the core sits the engine that executes your processes. With the Designer you build what the engine executes. It orchestrates systems, people, AI, and data, and everything runs on shared infrastructure, under end-to-end governance. Click a building block.
Orchestration & Execution: The Engine
The Axon Ivy Engine runs your business processes and brings them to life. It connects individual tasks, systems, and decisions into one end-to-end flow.
- Automates every process step, from start to completion, and brings in people wherever they're needed
- Coordinates systems, people, data, and AI in one flow
- Keeps status, decisions, and exceptions traceable at any time
The Designer
The Axon Ivy Designer is where the processes, applications, and user interfaces your company needs take shape. Technically skilled business teams and developers work on the same foundation.
- Model processes visually in the BPMN standard, what you model is what runs
- Full code for custom extensions
- Runs directly on the engine
Systems
Existing systems stay. The platform connects ERP, CRM, line-of-business, and legacy systems in one shared process, instead of replacing them with new solutions.
- Keep using existing investments and line-of-business systems
- Over 80 ready-made connectors for common systems
- Open APIs for custom integrations
People
Automate what can be automated. Involve people wherever experience, context, or accountability is called for.
- Task management
- Roles, permissions, and delegation
- Customizable user interfaces
Image idea
A process step taken on by an AI agent, with a visible guardrail and an approval point
AI
AI can take on tasks, process content, and prepare decisions. The platform embeds AI into processes without giving up transparency, governance, or human control.
- Integrate different AI models and vendors
- Build in human-in-the-loop review and approvals
- Ensure guardrails, policies, and traceability
Image idea
An incoming document is automatically recognized, classified, and handed into the right process
Data & Documents
Processes need information. The platform makes data and documents available where they are needed and turns them into an active part of the process.
- Capture and process documents automatically
- Make data available across systems
- Use information for decisions, rules, and AI
The same platform, two places: once as a service in the cloud, once in your own data center
Infrastructure
The processes and applications you develop have to run reliably. The platform provides the technical foundation for execution, scaling, operations, and further development.
- Cloud or your own data center
- Container-based deployment
- Monitoring, scaling, and failover
Governance & Compliance
Governance is part of the entire platform. Rules, permissions, traceability, and compliance apply across all processes, applications, and integrations, with digital sovereignty as the foundation.
- Manage roles, permissions, and access
- Trace changes, decisions, and activities
- Enforce policies, compliance requirements, and approvals
- Digital sovereignty, your data in Switzerland and the EU
Governance Is Not a Layer. It Sits Above Everything
Rules, rights, traceability, compliance, and AI guardrails apply across all processes, applications, and integrations. From the first draft through to live operation. Governance is built in, not an add-on module and not a retrofit.
Roles, Rights, Access
Centrally managed and enforced consistently across every building block.
Complete Traceability
Every process action, user decision, and AI outcome remains auditable.
Digital Sovereignty
Your data and processes stay under your control. Developed and operated in Switzerland and the EU, vendor-neutral and without lock-in.
Four Things that Set Axon Ivy Apart from Any Classic Workflow Platform
Automate. Orchestrate. Build.
The platform automates processes and builds custom applications and customer-specific solutions, not just classic orchestration cases.
AI that stays under control
Vendor-neutral, with guardrails and a person at the decision. Every step stays traceable.
Connect instead of replace
Your IT landscape stays as it is. The process lays itself over it and brings it together. No lock-in.
Part of the Ricoh Group, over 30 years in the market
More than three decades of experience and the stability of a global corporation. A foundation you can build on for the long term.
In Use at Hundreds of Organizations. Recognized by Leading Analysts
Recognized as a Leader and Ace Performer in the QKS Group SPARK Matrix 2025, featured in the Forrester Wave for Digital Process Automation (Q3 2025) and named multiple times in the Gartner Magic Quadrant for iBPMS. In use at hundreds of organizations worldwide.
Made in Switzerland, hosted in the EUSee How Axon Ivy Runs Your Processes
Personally guided, based on your scenario. We show you how connected systems become one end-to-end, traceable process.