Higher employee satisfaction
Increased efficiency
Cost savings
Additionally, increasing regulatory demands and compliance requirements must be met to avoid penalties and reputational damage. Companies are forced to offer better service and more transparency – not just to their customers, but across their operations.
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"For me, the workflow tool is an indispensable instrument for planning and managing change requests. The efficiency of the change process has increased enormously."
Daniel Bögli
Head of Infrastructure Data Management at BKW
Meeting these demands requires more than just a standard solution. Only through customized applications can energy companies offer tailored services. Implementations must focus on the customer while integrating existing applications and adhering to legal requirements.
Axon Ivy helps energy and utility companies find the right solution for their unique needs. This ensures that customers receive targeted and satisfactory service at every interaction. The digitalization, automation and orchestration of your business processes accelerates the modernization of your entire IT and extends your legacy systems.
By digitizing the connection process for a major energy company, various connection types and core functions in electricity and gas can be implemented.
This simplifies the customer ordering process for both regulated and additional products while optimizing interactions with installers.
Go to use caseThe "Mobile Quality Check" process improves maintenance, inspection, and service work on-site with customers. Complicated Excel sheets, unnecessary email correspondence, and paper chaos are avoided.
With Axon Ivy, full digitization of on-site and back-office service and maintenance work is achieved. All data is stored in a legally compliant manner.
Go to use caseA major waste management firm relies on the Axon Ivy Platform to digitize its entire waste disposal process. From waste generation to disposal, the legally required process is ensured through a seamless workflow.
Additionally, Axon Ivy offers a unified application that digitizes the waste process from order to automated invoicing, incorporating IoT.
Go to use caseAxon Ivy combines comprehensive automation and digitalization features, offering significant added value compared to isolated solutions and other platforms available on the market.
Low-code process automation
Reduced time to market
Seamless integration of external systems
Open Architecture
By developing a user-friendly, customized portal that serves as a central hub, companies can seamlessly integrate and optimize all processes, external and internal tools, and tasks. This approach not only strengthens customer retention but also ensures compliance and significantly boosts overall efficiency, helping energy companies stand out in a competitive market.
Axon Ivy offers tailored solutions designed to meet the specific needs of the energy sector and each individual company. By optimizing processes and improving efficiency, energy companies can provide better service to their customers and differentiate themselves from the competition.