Axon Ivy Automation Platform

Process Automation for Retail and Travel

Whether you're in retail, wholesale, specialized trade, travel agencies, tourism, or transportation: Drive the digital transformation of the retail and travel industries with digitization and process automation.

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Process automation for retail and travel

Cost Savings

0°

Customer Support

Increased Efficiency

Your Challenge

Seamless Service, Optimized Supply Chains & Operational Excellence

In retail, wholesale, and specialized trade, as well as in travel agencies and transportation companies, the pressure to operate more efficiently while cutting costs continues to grow. Businesses in these dynamic and competitive sectors need to optimize supply chains, respond to rising costs, and make significant investments to stay ahead.

According to McKinsey, companies in retail and travel will be most successful when they reimagine their interactions with consumers.

This requires seamlessly integrating digital and in-store technologies across all channels. The key to success lies in reducing complexity and adapting flexibly to the evolving needs of consumers.

"Process automation with Axon Ivy has helped us deliver consistent customer experiences while reducing costs and improving performance and profitability."

Chief Operating Officer, Multinational grocery chain

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Axon Ivy Solution

Tailored Solutions for Automation in Retail and Travel

Meeting the challenges in retail and travel requires more than a one-size-fits-all approach.

With Axon Ivy, you get custom applications specifically designed to meet the needs of the retail and travel industries. Our platform enables you to efficiently digitize and automate processes—from managing orders and customer interactions to optimizing supply chains and ensuring compliance reporting.

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Use Cases

How Process Automation Transforms Retail and Travel Businesses

With Axon Ivy, you can fully optimize business processes in the retail and travel industries. Our platform enables seamless digitization and automation of processes, both within individual departments and across entire organizational structures. Explore use cases of Axon Ivy in transforming retail and travel businesses.

Efficient Online Customer Service and Return Processes:

Companies enhance their online customer service, including return and cancellation processes.

Retailers and travel providers no longer see returns and cancellations as cost-intensive and laborious tasks but as opportunities to differentiate through excellent service, prevent customer churn, and gain market share.

Streamlined processes and intuitive portal features enhance service quality while reducing training time.

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Optimization of Procurement and Purchasing Processes:

Retailers and travel providers automate and digitize their procurement and purchasing processes with Axon Ivy. This leads to centralized operations, including supplier and vendor management, increasing overall productivity while cutting costs.

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Automated Cash Discrepancy Management:

In the fast-paced world of retail and travel, precise and efficient management of cash discrepancies is essential. Axon Ivy allows you to automate the cash discrepancy process, swiftly and reliably addressing inventory discrepancies that occur after closing.

This automation not only reduces administrative burden but also enhances the accuracy and transparency of your financial processes, ensuring an error-free cash system that boosts operational efficiency and customer satisfaction.

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MORE THAN 750 COMPANIES AROUND THE GLOBE RELY ON AXON IVY

Axon Ivy Automation Platform

Beyond Digitization in Retail and Travel

The Axon Ivy automation platform supports you in achieving top operational performance in the retail and travel industries, offering exceptional experiences to both your customers and employees.

With a comprehensive range of automation and digitization features, Axon Ivy provides a significant advantage over isolated solutions and other platforms available in the market.

Optimized Digital Customer Engagement

Faster Time-to-Market

Seamless Integration with External Systems

Increased Efficiency in Supply Chains and Operations

The Result: A Centralized Customer Portal

Axon Ivy offers a comprehensive solution for digitization and process automation in retail and travel industries. Our platform enables the development of an intuitive, integrated customer portal that seamlessly combines all relevant processes as well as external and internal tools.

This solution not only optimizes workflows but also ensures compliance and significantly increases overall efficiency, allowing businesses in both retail and travel industries to successfully position themselves in the competitive digital landscape.

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Custom solutions for retail and travel: Discover how digitization, automation, and orchestration can optimize your processes in retail and travel. Let's find the best approaches for your unique needs together.

How does Axon Ivy support companies in the retail and travel industries with digital transformation?

Axon Ivy drives digital transformation in retail and travel industries through powerful automation and digitization features. The platform enables seamless integration of business processes, from inventory management to booking processing, ensuring that companies achieve their digital goals efficiently and adapt quickly to market changes.

What advantages does Axon Ivy offer for process automation in retail and travel industries?

Axon Ivy provides numerous benefits for companies in the retail and travel industries through process automation, including increased efficiency, reduced error rates, and improved response times. The platform automates repetitive tasks, optimizes resource planning, and enhances transparency in business operations, leading to better customer service and streamlined workflows.

What specific challenges in the retail and travel industries can Axon Ivy address?

Axon Ivy addresses specific challenges in the retail and travel industries, such as the complex management of orders and supply chains in retail, as well as the efficient handling of bookings and customer inquiries in the travel sector. The platform offers tailored solutions to automate and optimize any process, enhancing efficiency and improving customer service.

How does Axon Ivy enhance the omnichannel experience in retail and travel industries?

Axon Ivy enhances the omnichannel experience by providing a central platform for all interactions—both with customers and employees. The platform enables businesses to seamlessly integrate various channels, such as online stores, mobile apps, and physical locations. This ensures a consistent and efficient experience across all touchpoints for both customers and internal staff. By offering a unified view of all interactions and the ability to create personalized portals, Axon Ivy increases customer satisfaction and loyalty while simultaneously improving employee efficiency and engagement.