Perfect customer service
Cost savings
Improved productivity
A one-size-fits-all approach no longer meets the needs of today’s insurance firms. On the road to digital excellence, insurers must provide exceptional client experiences, drive growth and retention, improve behind-the-scenes efficiencies, and ensure effective and compliant underwriting processes.
"We inspire our customers with exceptional experiences to drive growth and customer loyalty while achieving an effective return on investment."
Oliver Deutsch, Director Sales & Marketing
Axon Ivy
Axon Ivy streamlines insurers’ claims processing with an AI-based case management solution. This results in enhanced customer experience, reduced operating costs, and controlled inherent risks associated with the claims process.
With Axon Ivy, you complete more work while making fewer errors. There is no better way to foster stronger connections with policyholders.
Discover use caseEnd-to-end customer portal solutions maximize the value of every customer interaction. With Axon Ivy, you resolve customer issues thanks to orchestrated business processes and connected front and back-end systems. Simplified processes and highly intuitive portal functions improve service quality while reducing training time.
Customers can for example request consulting services through a guided process. An intuitive app allows managing consulting services and appointments. The system books the appropriate consultant and orchestrates all further necessary steps and information.
Discover use caseWe grow with you: Axon Ivy’s scalable architecture and flexible license model allow you to expand from initial implementation to an enterprise-wide platform. Let us crush the complexity of your projects together and improve the quality, reliability, speed, and cost of operations.
Accelerated time-to-market
Optimized customer experience
Efficient processes
Seamless integration of external systems