AI-Powered Process Orchestration

Beyond Automation: AI That Thinks Independently

Axon Ivy connects your existing systems with AI agents that make decisions and act independently. In your workflows, transparently documented and compliant by design.

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Axon Ivy AI

What are the benefits? Measurable business impact

Who is Axon Ivy suitable for?

How it works: Processes + AI in 5 steps

The 4 building blocks for developers

From analysis to action to autonomous process control

Use cases: HR, finance, IT, administration

More Than AI – Measurable Business Impact

AI in business processes must deliver more than just demos. It must function in everyday life. Axon Ivy integrates AI agents where they create real added value: in recurring decisions, in coordination between systems, and in processes that require a high level of manual effort.

Less downtime: If an approver is unavailable, AI finds the right replacement. Processes continue to run, even in exceptional cases.

Audit-ready: Every AI decision is logged—who, when, why. For auditing, compliance, and your peace of mind.

Up and running faster: New processes can be implemented in weeks rather than months. Low-code development and AI assistance eliminate programming bottlenecks.

"At Axon Ivy, the focus isn’t on the hype — but on sustainable business value through controlled AI orchestration"

Alexander Scharping

Product Management and Lead AI, Axon Ivy AG

Who is Axon Ivy Suitable For?

Who Should Use Axon Ivy

Who Should Not Use Axon Ivy?

Companies with multi-stage approval processes (e.g., banks, insurance & pharmaceutical companies, government agencies)

Organizations where process errors can be really expensive

Teams that need to be fast but want to document every step

Individual tasks that are not part of a workflow (there are simpler tools for that)

AI experiments without a clear process reference

How AI-Powered Process Orchestration Works

The Agent Node is the heart of the system: an AI control unit that knows your existing processes, systems, and rules and independently decides what happens next. The result: dynamic processes that adapt without you losing control.

1. Define the goal

You define the goal

e.g., “Check and approve invoice” or “Onboard new employee.” The agent knows the rules and context.

2. Understand

The AI analyzes

What is available? What is missing? Who is responsible? The AI understands the content and checks which resources are available.

3. Act

The process runs

The platform coordinates: tasks are assigned to the right people, data is entered into the right systems, sub-processes are initiated.

4. Validate

Automatic quality control

Results are checked, errors are detected, everything is documented in an audit-proof manner.

5. Deliver

Result + audit trail

The result is there, GDPR-compliant, with a complete audit trail: what was decided, when, and why.

The 4 Axon Ivy AI Building Blocks for Developers

Smart Workflows

Processes that combine fixed rules and AI decisions. Example: During onboarding, the process follows one rule, but the AI decides which training courses the new employee needs.

Smart Workflows

Smart Core

AI assistance for developers (process implementers): Create forms, data models, and process logic using natural language. You describe what you need. The AI generates the code.

Smart Core

Portal Assistant

AI help for end users: The portal provides users with suggestions on what to do next, assistance in filling out forms, and answers to questions, without requiring any training.

Portal Assistant

AI integration

All AI models in one place: OpenAI, Azure, Google Vertex – GDPR-compliant connection, centrally controlled. You decide which model to use for which purpose. No shadow AI, full control.

Market Place

From Analysis to Action: What Sets Agentic AI Apart from Traditional Process AI?

TODAY: Process Intelligence (analytical, transparent)

Process Intelligence Analyzes

You can see where bottlenecks are, which steps take too long, and where processes fail. This is important for optimization, but AI only observes.

What Process Intelligence CAN Do:

Identify patterns in process data
Highlight bottlenecks and delays
Make predictions
Provide reports and dashboards

What Process Intelligence CANNOT Do:

Act independently
Make decisions
Adapt processes
Respond to exceptions

In Short: you gain insights, but you have to act on them yourself.

TOMORROW: Agentic Orchestration (autonomous, context-aware)

Agentic Orchestration Acts

AI agents don't just analyze, they decide and execute. They pursue goals, coordinate systems and people, and respond to changes.

Autonomous AI Agents Work Differently:

They recognize situations independently.
They make decisions based on real-time data.
They act without predefined paths.
They reach goals without standard processes.

What Axon Ivy Brings to the Table:

AI support in all user interfaces.
Real-time decisions, not batch decisions.
Context from all connected systems.
Ready for AI agents – without rebuilding your infrastructure

"Axon Ivy AG (...) is a key vendor in the global Intelligent Process Orchestration (IPO) market.(...) One of the highlighting differentiators of the Axon Ivy’s platform involves its distinct supports to both business technologists and professional developers through two purpose-built development environments."

QKS Group, SPARK Matrix IPO 2025

Download SPARK Matrix™ IPO 2025

Manual Workflow

Employees handle tasks manually, coordinate approvals, and switch between systems — slow, error-prone, and difficult to scale.

Current State

iCustomer service iHR onboarding iInvoice validation

AI-Assisted Workflow

AI classifies, recommends, and validates. Axon Ivy orchestrates people and systems — structured, traceable, and fully auditable

Progress

iFaster processing iFewer exceptions iFull transparency

Agentic Orchestration

Autonomous AI agents act context-aware, make real-time decisions, and execute actions — all under the governance rules of the Axon Ivy platform.

Target State

iGovernance by Design iOrchestration across multiple LLMs iGDPR compliance & audit trail

"We don’t believe in limitless automation, but in responsible intelligence."

Marcel Prügel

Head of Product Management, Axon Ivy AG

Typical Use Cases of AI-Powered Process Orchestration

Axon Ivy shines wherever processes are complex, regulated, and business-critical. And where AI generates real value.

HR & Talent Management

AI-Powered Onboarding

Axon Ivy AI orchestrates every step — from contract creation to IT access.
AI detects missing information, prioritizes tasks, and personalizes workflows.
→ 60 % faster onboarding

Finance & Accounting

Automated Invoice Validation

Axon Ivy AI reads, validates, and evaluates invoices.
All decisions are fully documented: compliant, audit-ready, and transparent.
→ Fewer manual approvals, more control

Procurement

Intelligent Supplier Analysis

LLM-based evaluation of offers by price, risk, and sustainability.
Axon Ivy AI orchestrates selection, approval, and communication..
→ AI-based scoring, transparent decisions

Customer Support

Human-in-the-Loop Case Handling

Axon Ivy AI understands inquiries, prioritizes tickets, and recommends workflows.
Employees are only involved when necessary.
→ Less routine work, higher satisfaction

Public Sector

AI-Assisted Administrative Procedures

Axon Ivy AI reviews applications, classifies documents, and validates data.
This ensures full traceability and compliance.
→ Faster decisions, less bureaucracy

Axon Ivy AI Demo

Experience AI orchestration in action.

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Questions? I am here for you!

Alexander Scharping
Product Management and Lead AI
Axon Ivy AG

Get in touch

What is Axon Ivy AI?

Axon Ivy AI is an extension of the Axon Ivy platform for intelligent process automation. It combines low-code, AI, and governance to deliver dynamic, transparent orchestration across all systems.

How does Agentic Orchestration work?

AI agents act context-aware, orchestrate systems and humans, and remain fully traceable and compliant thanks to Axon Ivy’s governance framework.

Is Axon Ivy AI GDPR-compliant?

Yes. Axon Ivy AI documents AI decisions in an audit-proof manner, controls data flows and meets all GDPR requirements.

How does the Agent Node work?

The Agent Node is an AI-powered process node that acts contextually while still following defined process rules, enabling dynamic yet controlled workflows.

Which AI models can I connect to my processes?

Axon Ivy supports standard integrations with OpenAI, Vertex AI, and Azure AI.

How does Axon Ivy ensure AI remains transparent?

Every decision is fully documented and can be reviewed — including the input, output, and the model that was used.

Is Axon Ivy AI the right fit for your organization?

Axon Ivy AI is the right fit if your organization runs complex, regulated, or business-critical processes and needs AI with full governance, transparency, and scalability. It’s not intended for experimental AI use or scenarios without a clear process context.