Success Story

LGT Bank Professionalizes Its Change Management

The Liechtenstein-based LGT Group is putting an end to media discontinuities in change management. Changes to software applications are now documented and controlled centrally. The solution is based on the process automation platform of Axon Ivy.

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Success Story LGT Bank Professionalizes Its Change Management

Key Facts and Figures

Challenges

High frequency of changes due to new banking regulations
Lack of transparency in change processes and requirements
Inadequate documentation and storage of change requests, relying on Word, Excel, and email exchanges

Solution with Axon Ivy

Implemented the Change Request Process (CRP) on the Axon Ivy platform
Centralized change management to eliminate media breaks
Automated handover of existing change requests for processing
Unified documentation, accessible to all stakeholders at any time

Highlights

Enhanced transparency in change processes and documented requirements
Efficient and organized document management
Flexibility to integrate new requirements and permissions during development
Agile development using the Scrum methodology

Why Axon Ivy?

Successful previous collaborations with Axon Ivy software
Unified digitalization platform for all business processes
High quality in development, documentation, and delivery of functionalities
24/7 support and continuous system improvements