Andreas Balsiger
7 min reading time
One thing is certain: digital data processing is indispensable for companies today. However, the approach to digitization can vary. Digital process automation (DPA) is one way to implement new digitization projects while integrating existing software solutions. When deployed in the cloud, a "Platform as a Service" (PaaS) offers a hybrid solution between standard software packages and in-house programming. The cloud platform provides a comprehensive digital toolbox, including a range of programs and best-practice guidelines.
For companies with many employees, keeping software and applications up-to-date, secure, and user-friendly is a major effort. It’s nearly impossible for the IT department to centrally address the needs of each department. The solution is a low-code development environment within the PaaS solution. This environment has both no-code and low-code support. Employees with no programming knowledge can create basic processes through drag-and-drop functionality, while those with more technical skills can develop complete digital applications in a model-driven manner.
The digital business platform allows the IT department to extend and integrate the created processes and applications seamlessly into the existing IT infrastructure. Modern platforms offer standard connectors that enable integration with external systems, including CRM, ERP, SCM systems, stand-alone applications, and legacy systems, facilitating comprehensive process integration.
“Digital business platforms as a Platform-as-a-Service solution provide a well-stocked digital toolbox.”
Andreas Balsiger
Head of Product Management, Axon Ivy AG
Depending on the platform, even large-scale digitization projects can be implemented. An intelligent digitization platform offers a state-of-the-art integrated development environment for experienced developers. It includes a selection of modern technologies (Java, JSF with PrimeFaces, Business Rule Engine, etc.). Tools for processes, data transformations, dialogs, forms, services, and more are also included in the platform and increase developer comfort. To avoid errors, applications can be tested in advance, allowing only specific users to see the new functions. If unforeseen issues arise, they can be addressed in the digital environment using no-code components and flexible ad-hoc processes.
The main advantage of the PaaS approach is its broad usability. Depending on individual challenges and requirements, the model adapts to the company, offering a high degree of flexibility with a comprehensive range of functions. PaaS is particularly suited for companies that are unsure about the scope of implementing a digitization platform or concerned about high internal infrastructure costs. This allows for a gradual start to digital transformation, which can be expanded indefinitely over time.