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Andreas Balsiger
by Andreas Balsiger

AXON Ivy ever since was best in automating well-structured processes. But only 20% of the processes are suited for such an automation approach. In the age of digitalization, loosely coupled processes are key to be successful. Therefore, Adaptive Case Management (ACM) comes in place. AXON Ivy introduces three major concepts for ACM.


What ACM solves

Does your process model look like a full plate of delicious Italian spaghetti? Then your process might not suite for a structured automated workflow following a happy path!

There is no need to be worried about that anymore! With the Axon.ivy Digital Business Platform 8.0 you can integrate your unstructured processes in an easy way. Adaptive Case Management (ACM) is the right answer for you.

Start any case and add simultaneously new roles and tasks while doing your process work. The brand new engine is able to execute ad hoc processes and to add any additional task with 1-click only.

ACM is very important for any company that starts its digitalization journey. Agility and a maximum of flexibility is a must for your Digital Transformation.


Signals and BusinessDataStore

Getting rid of your spaghetti process model is the first step to resolve. To meet this need, processes need to be loosely coupled and not be glued strictly together. The concept of signals is made for this. Any process can be linked to another one, no matter when this process is designed and where. A signal code is the reference to decide if a process is triggered by another or not.

Now that we have looser coupled processes, there might be the need of sharing data within these processes. This is only possible, if the data can be manipulated and changed independently. Classic SQL schemas don't allow this and therefore, the Axon.ivy Digital Business Platform 8.0 provides a schema-less datastore that is accessible by multiple processes at the very same time.


Case Map

So far so good! Now we are almost there. What is missing is the big picture of the whole case. This picture is a set of processes (or let's better call them case folders or business cases) that share the same data. The concept of a Case Map models the big picture in a graphical way and guarantees to be as adaptive and flexible as possible.

It's as simple as it seems: define stages, to a stage belong processes and side step processes that can be triggered in an ad hoc way. There we are: Adaptive Case Management (ACM) at its finest!

AXON Ivy Tip

Would you like to learn more about Adaptive Case Management? Read our white paper "Three Essential Concepts for Adaptive Case Management".