Phases: The individual process steps are divided into stages
Sidestep Functionality: Enable processes that can be executed manually or optionally
Real-time Monitoring: Gain insights into incidents and process cycle times as they happen
Conditional Logic: Trigger process steps based on the progression of the workflow
As unstructured processes become more common, where a clear sequence of steps isn’t always available, your system must support the modeling and management of loosely coupled processes. With ACM, you can:
In complex business scenarios, multiple process instances often need access to shared data. To succeed with Adaptive Case Management, flexible data storage is essential. Axon Ivy ensures:
A Case Map visually represents an entire business case, breaking it down into manageable phases. Each phase includes processes and side steps that can be triggered ad-hoc, through rules, or on-demand. With Case Maps, you can:
In Adaptive Case Management, signals and triggers replace rigid process connections. Processes can be linked, no matter when or where they were created. By using signal codes, you decide if one process triggers another, allowing for: