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Axon Ivy
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Use Case

Streamlining Insurance Claims

Optimized handling through end-to-end process

At a glance

Axon Ivy supports insurance companies with a claim management solution for automotive, life, and property claims. The integration of internal and external adjusters and reviewers in a consistent end-to-end process ensures fast processing, reduced error rates, and increased customer satisfaction.

Facts and figures

Challenges of a project


  • Many stakeholders in claims processing
  • Integration of external entities involved in the process, including international
  • High process complexity and diversity
  • Differences in Service Level Agreements (SLAs) make fully structured processes unrealistic
Highlights of a project with Axon Ivy


  • Acceleration of claims management by 50%
  • Improved human resources utilization through workload planning
  • Establishment of personal processes and functions
  • Automated and personal task prioritization
Solution with Axon Ivy

Solution with Axon Ivy

  • Total digital application for complete claims administration
  • Intelligent Adaptive Case Management with the handling of different SLAs
  • Management of the various, partner-specific SLAs
  • Bi-directional integration with third-party systems
Reasons for Axon Ivy

Reasons for Axon Ivy

  • Modern, efficient user interface
  • Experience in the insurance industry
  • Seamless integration with backend insurance systems
  • Intuitive process application (no need for training)

A topic for you as well?

Please contact us and we will show you without obligation how we can implement this application for you.

Our valued customers

Join the over 2000 businesses using Axon Ivy: