Axon Ivy Use Case

Streamlining Insurance Claims

Axon Ivy supports insurance companies with a claim management solution for automotive, life, and property claims. The integration of internal and external adjusters and reviewers in a consistent end-to-end process ensures fast processing, reduced error rates, and increased customer satisfaction.

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Facts and Figures

Challenges

Many stakeholders in claims processing
Integration of external entities involved in the process, including international
High process complexity and diversity
Differences in Service Level Agreements (SLAs) make fully structured processes unrealistic

Our Solution

Total digital application for complete claims administration
Intelligent Adaptive Case Management with the handling of different SLAs
Management of the various, partner-specific SLAs
Bi-directional integration with third-party systems

Highlights

Acceleration of claims management by 50%
Improved human resources utilization through workload planning
Establishment of personal processes and functions
Automated and personal task prioritization

Why Axon Ivy?

Modern, efficient user interface
Experience in the insurance industry
Seamless integration with backend insurance systems
Intuitive process application (no need for training)