In today’s rapidly evolving technological landscape, resilient business processes and robust IT infrastructures are essential for maintaining competitiveness. The recent advancements in IT have caused significant disruptions but also created opportunities for those who can adapt quickly.
The need for action is clear, not only in the wake of the global COVID-19 crisis but as a continuous imperative. The real question is not whether companies should drive digital transformation but how to effectively implement it to achieve optimal results.
Variations in Digital Maturity
It is not surprising that the degree of digital maturity varies significantly among organizations, depending on their market segment and size. The starting point and target level of digital maturity can differ greatly. However, a common trend is the scattergun approach many companies have taken towards digital transformation, characterized by a rush to adopt new technologies such as AI, mining, bots, and cryptocurrencies without a cohesive strategy.
However, the crisis has given these companies a wake-up call, highlighting the need for fundamental changes rather than superficial adjustments. Companies have to be able to master the levels of complexity associated with digitalization. In each phase of the process, companies must master the complexities of digitalization, ensuring transparency and adaptability to address unforeseen changes and requirements effectively.
“Only when business continuity is largely ensured can new business fields be explored through enhanced digitalization and automation.”
Prof. Dr. Marco Mevius
Professor for Business Process Modeling and Optimization, HTWG Konstanz
Embracing Change as an Opportunity
In terms of business process management, adapting to change is standard practice. These are known as correction processes or repair and alert workflows. Companies must be both flexible and proactive in accepting and driving digital transformation. This acceptance is part of a corporate culture that significantly differs from traditional approaches. A modern corporate culture that views changes as opportunities for optimization requires both adaptable infrastructures and technologies. Implementing these changes effectively cannot be achieved at the touch of a button but involves strategic decision-making across all organizational levels.
More Digital and Strengthened for The Future
All in all, it is clear that digitalized process changes and technological advancements have profound implications for market players and employees around the world. The rapid pace of development indicates that digital transformation will continue to accelerate. Only when business continuity is largely ensured can new business fields be explored through enhanced digitalization and automation. Despite recent challenges, companies that embrace digital transformation will emerge stronger from the crisis. Those that have already adopted advanced IT infrastructures are likely to see results sooner than their competitors.
