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HR redefined: into the future with digital services

HR Redefined: With Digital Services Into the Future

Judith Riegel
Judith Riegel
Nov 07, 2023

Goal: Satisfied Employees, Attractive Employer

International companies must digitally transform their HR departments to stay competitive and future-proof. Digital tools and streamlined, time-saving processes are crucial for operational efficiency, compliance, employee satisfaction, and attractiveness as an employer.

However, inconsistent workflows, outdated systems, and labor-intensive processes can hinder progress. Ricoh Europe is addressing these challenges and, in collaboration with Axon Ivy, is preparing its HR department for the future.

Evolving Employee Needs

In recent years, the expectations of employees have shifted significantly. Today’s workforce demands a workplace equipped with modern technologies that supports digital collaboration. Companies are also required to exhibit high flexibility and adaptability. Personnel and IT needs are evolving rapidly, and regulatory requirements are becoming more complex. Companies that do not adapt swiftly risk falling behind.

Redefine HR

But there is a lot of catching up to do when it comes to digitalization and process automation in the HR department. Many organizations still rely on paper and Excel, which result in time-consuming coordination and slow response times.

It is essential to advance digital transformation in HR by implementing intelligent solutions. Automation platforms play a key role in this. They facilitate the establishment of lean, digital processes across the organization. These platforms integrate existing IT systems and users, reduce manual tasks, and promote service-oriented, efficient work. This, in turn, enhances both employee satisfaction and productivity.

“The use of an automation platform also increases flexibility and mobility. It allows digital processes to be carried out from anywhere and ensures tasks are completed regardless of location. This flexibility is crucial for efficient remote and home office work,” says Oliver Deutsch, Director of Sales & Marketing at Axon Ivy AG. He highlights additional benefits in collaboration and communication: “Digital processes make communication within the company much easier. This promotes internal collaboration and minimizes misunderstandings.”

Ricoh Europe: Transforming HR Across Europe

Ricoh Europe has recognized the need for transformation and is modernizing its HR department across Europe. Based on the Axon Ivy platform, the company is implementing standardized, automated processes and has established a central contact point, a “one-stop shop,” for all HR-related processes.

“Our employees not only benefit from the fact that they can now find all services in a user-friendly, easy-to-use portal. With Axon Ivy, we also simplify and optimize cross-country and cross-departmental communication and collaboration,” explains Askaniusz Sawicki, Head of People Services & HR Transformation, Ricoh Europe.

Satisfied Employees, Reduced Expenses

In the context of staff shortages and the ongoing "war for talent," companies must prioritize HR in their digitalization strategies. Efficient HR workflows, enhanced work efficiency, and smooth interactions with colleagues not only save time and reduce costs but also improve employee retention and position the company as an attractive employer in the market.

Related links:

  • Read the interview with Askaniusz Sawicki, Head of People Services & HR Transformation, Ricoh Europe.
  • Go even deeper into the topic of “digitalization and automation of HR processes” and watch our webinar.

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