Digitization Becomes Reality – Digital Process Automation for the Federal Market
The demand for digital process automation is growing rapidly. In the U.S., both government and private industry are seeking to automate manual processes to enhance efficiency. Technology companies are introducing key innovations to the market, driving digital transformation forward.
Technatomy, a systems integration company specializing in the digital transformation of Federal agencies, has responded to this demand by creating a "Process Automation Hub." According to Steven Kousen, CTO at Technatomy, the Axon Ivy Platform is a key product within this hub, as he explained in a discussion with Rolf Gebhard Stephan, Managing Director of Axon Ivy. But what exactly is the role of platforms like Axon Ivy's in the Federal market?
Why Digital Process Automation?
80% of back-office processes can be automated, offering significant potential for optimization. The Axon Ivy Platform facilitates digital transformation by focusing on the user and their needs. For example, a highly developed mobile client allows offline and online access to the platform without requiring a web browser. Whether in customer meetings or on the road, it can be used regardless of location. Once reconnected to the network, it synchronizes automatically.
Scalability and open architecture are also crucial features of the platform, providing maximum value. Its seamless integration with existing systems allows it to work smoothly with other technologies. This enables Robotic Process Automation (RPA) and Digital Process Automation (DPA) to be used together, maximizing automation potential.
RPA targets existing processes by automating human tasks as they currently exist, delivering quick results. DPA, on the other hand, typically examines the entire process across departments and systems, contributing to long-term success. By combining these two technologies, an effective overall system is created that automates a large portion of back-office work, bringing substantial benefits to U.S. Federal agencies.
