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Customer experiences
in banking.

Data protection, compliance and IT security: The demands on banks are now greater than ever. They have to invest in innovative solutions to win back and maintain the trust of their customers.

Customer experiences in banking part 1
Part 1

Customer experiences in banking: trust and data protection

The last financial crisis and its aftermath still weigh heavily on banks and financial institutions. With customer confidence shaken, the demands are now greater than ever. Banks have to invest in innovative solutions to win back and maintain the trust of their customers.
Customer experiences in banking part 2
Part 2

Customer experiences in banking: how automation ensures user-friendliness

Banks are faced with the challenge of reconciling all demands while also meeting compliance requirements and providing all the necessary data quickly in order to offer a first-class customer experience.