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Financial Services

The financial services industry is currently experiencing unprecedented change.

Regulatory requirements are impacting the industry globally. Customer trends in the banking and insurance sectors are pushing the limit of digital transactions and access to information in real-time. To remain compliant and competitive, organizations need to continuously redefine their strategies, re-invent their processes, and adjust to new compliance and governance requirements. 

"What we need is effective relief for banks and insurance companies." 
AXON IVY is intimately knowledgeable about the specifics of the financial services industry and familiar with the latest rules and developments. We have helped our customers define and tailor all their standard administrative processes in accordance with these new requirements. AXON IVY will provide customized solutions for the specific needs of your institution, covering all the areas of onboarding new clients: from identification (know your customer) and authorization (e. g. beneficial owner, FATCA etc.) to execution (e. g. signature cards), archiving, and compliance.

Client Onboarding – Why today’s banks and insurance companies will become tomorrow’s market leaders.
Client Onboarding is a key factor in revenue growth, expansion and retention: in the course of the acquisition of new customers, a multitude of compulsory information is collected and rules such as Know Your Customer (KYC), Anti Money Laundering (AML), Foreign Account Tax Compliance Act (FATCA), Dodd-Frank and Markets in Financial Instruments Directive (MiFID-II) require transparency in the onboarding process.

  • Identification: Know Your Customer
  • Authorization: Beneficial owner, FATCA
  • Execution: Automatic opening in peripheral systems
  • Control: Archive and Compliance

Financial Service Customer

Credit Suisse AG

The fully automated sponsoring process covers everything, starting from the sponsoring request to the internal book entry. Several hundred users all over the world apply the process which is set up in Oracle Financials. 

Basler Kantonalbank AG

The HR workflow process reduces the administration cost from 80 to 20 percent.

bank zweiplus AG

The automated checking of contract documents for compliance with regulatory and internal conditions reduces the processing time by 50 percent and increases quality by up to 80 percent.

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ERGO

Increase process efficiency and less requests during product release.

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Schwyzer Kantonalbank

Correct staffing, combined with support for the individual person, leads to an average of 50 percent more motivation and 30 percent more productivity.

Thurgauer Kantonalbank

The HR workflow process reduces the administration cost from 80 to 20 percent.

Luzerner Kantonalbank

The HR workflow process reduces the administration cost from 80 to 20 percent.

Globaz

Process-Oriented modelling and documentation of processes in this the IT service management using ITIL-practises.

Coutts & Co AG

The HR workflow process reduces the administration cost from 80 to 20 percent.

Berner Kantonalbank AG

The automation of the entry and exit process of employees makes sure that all participants are involved, and shortens the processing time by 40 process to increase efficiency.

Basellandschaftliche Kantonalbank

Correct staffing, combined with support for the individual person, leads to an average of 50 percent more motivation and 30 percent more productivity.

Valiant Holding AG

The HR workflow process reduces the administration cost from 80 to 20 percent.

Retail

Today’s consumer expects the fastest possible delivery of the merchandise and consumer goods they select.

Retailers face the challenge of increasing availability and delivery of goods to demanding consumers while controlling the capital investment in their warehouses. The retail industry needs to optimize and coordinate all steps of the process, from procurement to sales to delivery – often across borders. 

"Quality assurance is becoming more and more important." 
AXON IVY helps retailers coordinate orders across countries and companies, integrating quality control with escalation processes. The result? Significant improvements in order processing and delivery times, while controlling quality and costs.

Retail Customers

Migros-Genossenschaft Basel

The automated process for incoming invoices reduces the processing costs of an invoice by up to 80 percent.

AMAG Automobil- und Motoren AG

The processing time of a leasing application is reduced from 5 workdays to 15 minutes.

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Axel Springer AG

The automated process for incoming invoices reduces the processing costs of an invoice by up to 80 percent

Anicom AG

Intelligent and automated processing of investment applications helps to easily incorporate business rules, pre-define the flow of information, and speed up the lead time by about 60 percent.

Jumbo-Markt AG

The fastest process ever for the generation of references saves an average of two hours of time per reference, reduces the complexity by 95 percent, and increases timeliness by 90 percent.

Migrol AG

The automated process for incoming invoices reduces the processing costs of an invoice by up to 80 percent

Trammo Inc.

The HR workflow process reduces the administration cost from 80 to 20 percent.

Manufacturing

One of the greatest challenges in the manufacturing industry is ensuring the continuous traceability of parts and finished products from the workshop to the customer.

This essential requirement can only be achieved if all departments and relevant parties are involved in the process.  In addition, the issue of service maintenance is gaining importance and is becoming a key differentiator in the market, forcing manufacturers to continually adapt and evolve their service and maintenance processes.

"Gapless traceability and service maintenance are absolutely required to meet the highest customer demands." 
With a solution by AXON IVY, the gapless traceability is ensured whether in production, sales or development – and it is independent from IT systems, borders and products.
Thanks to mobile access, service employees can call up customer data at any time and from any location, enabling them to actively control processes anytime, anywhere.

Manufacturing Customers

Bauer Aktiengesellschaft

Workflow initiative program of the Bauer AG goes over 10 subsidiaries and with the participation of several hundred specialists. The target process has been implemented within 5 months on the Axon.ivy BPM Suite, with the integration of SAP and without external effort. Full ROI in 6 months!

Airbus Defence & Space

Automation of service and maintenance processes of the Euro Fighter. Installation of a workflow solution that executes processes in exports and in addition, the support processes of national customers (Deutsche Luftwaffe). In addition, industry partners are connected through interfaces. 

FIXIT TM Holding GmbH

Efficient cooperation across national companies thanks to web-based investment proposal process.

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Mettler Toledo

The automated process for designing the price structure as well as the Quality Life Cycle integrates all participants anywhere in the world and is supported by language control, including Chinese.

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Hans Riegelein & Sohn GmbH & Co.

Significant improvement of the "time-to-market" by a workflow-driven product development process.

Swissphone Wireless AG

Correct staffing, combined with support for the individual person, leads to an average of 50 percent more motivation and 30 percent more productivity.

Stoppani AG

Adaptive real-time skills management for the selection and training of expert project teams. 

UFA AG

Intelligent and automated processing of investment applications helps to easily incorporate business rules, pre-define the flow of information, and speed up the lead time by about 60 percent.

Bachem Holding AG

Adherence to regulatory requirements and compliance policy guides (GAMP5/FDA) is 100 percent guaranteed.

Burkhalter Management AG

The decentralized recording of performance in real time, which is possible via all terminals, leads to a significant improvement in the recording of complete and timely work performances. In addition to that, the lead time between the execution of work and its book entry is significantly reduced.

PanGas

An intelligent interface within SAP detects errors, while considering the country-specific HR requirements. Mutations are executed automatically in all relevant systems based on the workflow.

Blaser Café AG

The HR workflow process reduces the administration cost from 80 to 20 percent.

maxon motor ag

The automation of the entry and exit process of employees makes sure that all participants are involved, and shortens the processing time by automating 40 processes.

Allgemeine Baugenossenschaft Zürich

Using the automated process for incoming invoices helps to reduce the processing costs of an invoice by up to 80 percent.

Conditorei Coppenrath & Wiese GmbH & Co.

Product development workflow and project management workflow based on the Axon.ivy BPM Suite.

Rotho Kunststoff AG

Expenses are easily recorded on any terminal, independent from location and time. A release process is triggered automatically, in line with the company-specific requirements. The last step is the processing within the HRM solution.

Healthcare

More important than ever: coordinate all data.

With specific statutory billing models being implemented in the healthcare industry, (for example, ambulant flat rate payments) it is more important than ever to efficiently adjust and coordinate all data around patient services and treatments. This ensures a clear view of patient care activities, optimum timing of procedures, as well as significantly simplified planning.

"One term says it all: Business Process Management." 
AXON IVY’s BPM approach facilitates process design across systems and departments, ensuring transparency and efficiency where it is needed.

Healthcare Customers

Spital Männedorf AG

Using the automated process for incoming invoices helps to reduce the processing costs of an invoice by up to 80 percent.

Spital Thurgau AG

Using the automated process for incoming invoices helps to reduce the processing costs of an invoice by up to 80 percent.

Spitäler Schaffhausen

Using the automated process for incoming invoices helps to reduce the processing costs of an invoice by up to 80 percent.

Bürgerspital Basel

The HR workflow process reduces the administration cost from 80 to 20 percent.

Public Sector

Public administration processes are increasing in complexity and number.

In addition, there are more interactions between public authorities, and citizens and organizations, and the requirement for communication and integration across public sector departments is constantly increasing.  Transparency and simplification of individual processes is becoming more and more important.

"Thanks to automation, employees get relief from routine work." 
AXON IVY delivers solutions to support task and business process automation in public administrations. Repetitive processes are automated, independently from the information flow between the public authorities and their beneficiaries. Public sector employees can now focus on their core activities, making governments more efficient.

Public Sector Customers

Canton Schwyz, Departement des Innern

The course of processing naturalization applications was completely automated in coordination with all participants and in consideration of the legal requirements, thus major reducing the processing time of the individual tasks.

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Finance department of the Canton Zug

Thanks to automation of various processes, the Canton of Zug is now counted among the most up-to-date cantons of Switzerland.

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Community Strengelbach

The association of the municipalities of Aarburg, Strengelbach and Rothrist successfully implements the e-goverment strategy by including continuous process modelling and documentation.

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Community Aarburg

The association of the municipalities of Aarburg, Strengelbach and Rothrist successfully implements the e-goverment strategy by including continuous process modelling and documentation.

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Municipal administratio Rothrist

The association of the municipalities of Aarburg, Strengelbach and Rothrist successfully implements the e-goverment strategy by including continuous process modelling and documentation. 

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Verkehrsbetriebe Luzern AG

The clever OEM approach of a business partner supports the continuous, process-oriented expansion and completion of the ERP industry solution.

Zurich University of Applied Sciences

Continuous process modeling across the departments, without restricting the flexibility and individuality of the processes within the departments. The internal control system (IKS) was automated using the Axon.ivy BPM Suite. 

ETH Zürich

The process-oriented collective bargaining round tool provides a detailed and timely salary planning. In addition, several approval processes for different tasks are in use. 

Municipality Gossau

The HR workflow process reduces the administration cost from 80 to 20 percent.

Community Köniz

The HR workflow process reduces the administration cost from 80 to 20 percent.

GILAI

Process-oriented modelling and documentation of the courses of procedures in several IV branch offices in Switzerland.

City Arnsberg

Massively reduced planning costs thanks to process-based Citizen Services.

Fédération des Entreprises Romandes FER

The application of the process-controlled and cloud-based wage solution benefits all the members of the association, as it brings along massive simplification, strong reduction of processing times, and high cost efficiency.

City Luzern

The HR workflow process reduces the administration cost from 80 to 20 percent.

Personnel office Graubünden

The automation of the entry and exit process of employees makes sure that all participants are involved, and shortens the processing time by 40 process to increase efficiency.

Canton of Schaffhausen

Expenses are easily recorded on any terminal, independent from location and time. A release process is triggered automatically in line with the company-specific requirements. The last step is the processing within the HRM solution.

Utilities

The utility industry is experiencing radical changes. Market liberalization brings along brand new challenges for energy suppliers.

Power consumers can simultaneously be power producers. The industry need to invest in customer relationships and customer service is becoming a key competitive advantage.

"Master the challenges to be competitive and successful." 
With BPM solutions by AXON IVY, you can rely on a powerful BPM platform to confidently and proactively respond to the challenges of this volatile market.

Utilities Customers

Centralschweizerische Kraftwerke AG

Using a web-based EVU end user portal helps to achieve top values in all partial processes which are relevant for businesses: an average increase of 25% in productivity; 40% cost savings for the operation and maintenance of the system; 60% savings in training costs; 15% quality improvement in customer management; and 10% less complaints from customers.

COUNT+CARE GmbH

Using a web-based EVU end user portal helps to achieve top values in all partial processes which are relevant for businesses: an average increase of 25% in productivity; 40% savings of costs for the operation and maintenance of the system; 60% savings in training costs; 15% quality improvement in customer management; and 10% less complaints from customers.

E.ON

The entire E.ON group uses automated business processes for its successful digital transformation journey. Lean and tailored processes offer the over 30.000 end users new business model opportunities and best delivery times.

Real Estate

Structure and content of any lease agreement is different for each property.

A multitude of documentation is being generated in the course of maintenance and hand-over procedures. All real estate activities trigger a variety of processes, leading to very complex administration and coordination challenges. Reactivity to maintenance issues can dramatically raise the costs of maintenance. These typical challenges of the real estate industry create a prime opportunity to increase visibility and automate processes.

"Recognize patterns by collecting and connecting pieces of information." 
Automatic contract recognition built into AXON IVY allows for simplification and automation of various processes. This improves visibility, facilitates the detection of issues, and helps identify opportunities for efficiency and cost reduction. Preventive maintenance can then become a cost-efficient reality.

Real Estate Customers

WINCASA

Process-oriented modelling and documentation helped the company to achieve process leadership within the real estate industry and lay the foundation for future automation.

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PRIVERA AG

Control of the purchasing processes and the subsequent automatic processing of incoming invoices allows for major increase of productivity, targeted cost savings and exclusion of wrong allocations.

Services

Successful organizations stand out by tailoring their service offerings to the needs of their customers.

Specific customer requirements can be met quickly and efficiently - however, managing these special requests often translates into high costs and significant burdens.

"Having more time for customers can turn into a significant competitive advantage." 
Your customers are the core of your business. AXON IVY’s solutions allow you to focus on your customers.  Processes are simplified and automated for effortless execution, while ensuring the highest level of quality and efficiency.

Services Customers

Thomas Cook Service AG

The HR workflow process reduces the administration cost from 80 to 20 percent. 

Grand Resort Bad Ragaz AG

Using the automated process for incoming invoices helps to reduce the processing costs of an invoice by up to 80 percent.

SWICO

Intelligent Intranet for internal information exchange and process-oriented CRM.

publisuisse SA

Correct staffing, combined with support for the individual person, leads to an average of 50 percent more motivation and 30 percent more productivity.

Contact Person

Rolf Gebhard Stephan
COO - Managing Director

+41 41 249 25 70
rolf.stephan@axonivy.com

Contact Person
Contact us

AXON IVY AG

Schloessli Schoenegg

Wilhelmshoehe

CH-6003 Lucerne

+41 41 249 25 70

AXON IVY AG

Munich Office

Elsenheimerstraße 57

D-80687 Munich

+49 89 58 999 86 0

AXON IVY AG

Vienna Office

Neubaugasse 43

A-1070 Vienna

+43 1 522 25 76

AXON IVY Pte. Ltd.

International Plaza

10 Anson Road #10-22 

Singapore 079903

Singapore

+65 6225 9989

AXON IVY Inc.

281 Ellis Street

San Francisco, CA 94102

+1 415-813-1221

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