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Axon Ivy
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Our customers – a success story

For over 25 years we have been developing forward-looking solutions for the successful digital transformation of our customers – big and small and across all industries.

Fully automated claim management
Streamlining waste management
Digitalizing connection of homes

Our valued customers

Join over 750 businesses using Axon Ivy

Solutions at work

Successfully implemented projects for various industries and topics show what is possible with Axon Ivy. Simply filter our use cases according to topic, industry or country and get inspired.

Managing data collection while respecting SLA targets
Managing data collection while respecting SLA targets

Core processes

Managing data collection while respecting SLA targets

Complying with SLA agreements between customers, insurers and the bank is essential: process management helped automate and standardize many of the steps in the process.

Banking and Insurance
Voucher management for military officers
Voucher management for military officers

Back-Office

Voucher management for military officers

The solution highly automates and simplifies the process from distribution to redemption and clearing of vouchers for more than 1 million employees and hundreds of retailers.

Public Sector
Case Management Framework: Reliable investment requests
Case Management Framework: Reliable investment requests

Core processes

Case Management Framework: Reliable investment requests

Companies in the building materials industry use Axon Ivy as the basis for a case management framework for investment requests. 
Manufacturing and Hightech
Intelligent contract management
Intelligent contract management

Back-Office

Intelligent contract management

The solution includes a standardized process for the creation of contracts, suggested changes, and the final release of all documents including digital signatures using XiTrust.

Cross-Industry
Digitizing the home connection process
Digitizing the home connection process

Core processes

Digitizing the home connection process

The digitalization of all types of grid access for electricity and gas resulted in streamlined consumer order processes, optimizing the interaction with installers and suppliers.

Energy and Utilities
Applicant Management
Applicant Management

Back-Office

Applicant Management

Potential employees are automatically identified and evaluated via the process-controlled applicant platform. The follow-up actions seamlessly integrates with the underlying Enterprise Content Management system.

Public Sector
Streamlining identity & access management
Streamlining identity & access management

Back-Office

Streamlining identity & access management

Company-wide role and access rights management in large companies is complex. Using Axon Ivy ensures all core systems are seamlessly integrated.

Cross-Industry
Intelligent quality control in the hotel industry
Intelligent quality control in the hotel industry

Back-Office

Intelligent quality control in the hotel industry

With the Quality Check App from Axon Ivy, quality checks including any possible follow-up activities are now simplified, structured and carried out and approved using mobile devices.

Services
Digitization of sales processes
Digitization of sales processes

Core processes

Digitization of sales processes

Axon Ivy is used as the central platform for digitizing the sales processes of a beverage manufacturer. 

Manufacturing and Hightech
Group-wide end-to-end process orchestration
Group-wide end-to-end process orchestration

Strategic platform

Group-wide end-to-end process orchestration

A large global energy corporation uses Axon Ivy as an orchestration and process platform. All customizations are made with the platform instead of in the SAP system.

Energy and Utilities
OEM integration into an ECM system
OEM integration into an ECM system

Back-Office

OEM integration into an ECM system

The integration of Axon Ivy nto an Enterprise Content Management system ensured true process orchestration. The new workflow functions are an integral part of the system.

Cross-Industry
Process excellence for human resources
Process excellence for human resources

Strategic platform

Process excellence for human resources

Ricoh Europe has enhanced its HR operations using the Axon Ivy Platform. The company unified diverse and disjointed teams and processes in all European countries it operates.
Cross-Industry
Group-wide approvals in the HR department
Group-wide approvals in the HR department

Strategic platform

Group-wide approvals in the HR department

The HR department of a retail chain with over 100,000 employees and over 100 individual legal entities imlemented digital processes for approvals and applications.

Cross-Industry
Account closing workflow for advisors
Account closing workflow for advisors

Back-Office

Account closing workflow for advisors

The workflow solution for advisors for handling account closures (e.g. in the event of death) integrates the existing CRM system and creates a list of follow-up actions based on business rules.

Banking and Insurance
More efficiency and transparency in financial planning
More efficiency and transparency in financial planning

Back-Office

More efficiency and transparency in financial planning

A coffee service provider for large companies, clinics and canteens now optimizes financial planning with Axon Ivy. All processes for the 170 locations are consolidated and automated throughout.

Services
Global campaign management
Global campaign management

Core processes

Global campaign management

Financial institutions use Axon Ivy as a central platform for the management of marketing campaigns worldwide. 

Banking and Insurance
Managing data protection (GDPR) with scalable processes
Managing data protection (GDPR) with scalable processes

Back-Office

Managing data protection (GDPR) with scalable processes

Standardized processes to ensure compliance with legal requirements in compliance with GDPR regulations prevent data breaches and handle all incidents in a comprehensive and timely manner.

Cross-Industry
Consistent product development process in the food industry
Consistent product development process in the food industry

Core processes

Consistent product development process in the food industry

The production of sweets requires compliance with a number of regulations. The process-driven solution ensures that all compliance requirements are met in the product development phase.

Manufacturing and Hightech
Digital Process Automation in compliance with all legal requirements
Digital Process Automation in compliance with all legal requirements

Strategic platform

Digital Process Automation in compliance with all legal requirements

The promotional bank of the Austrian federal government uses Axon Ivy as a strategic platform for all management and support processes. All regulatory and compliance requirements are addressed using the system.

Services
Quality assurance in the field of switchgear assembly
Quality assurance in the field of switchgear assembly

Core processes

Quality assurance in the field of switchgear assembly

Strict quality inspections for switchgears require a structured, traceable and fully documented process. The Quality Check App from Axon Ivy now perfectly covers these requirements.

Energy and Utilities
Fully automated claim management
Fully automated claim management

Core processes

Fully automated claim management

Fast processing of insurance claims for all parties involved guarantees compliance with SLAs and leads to greater customer satisfaction.

Banking and Insurance
Automated accounts payable approval
Automated accounts payable approval

Back-Office

Automated accounts payable approval

Over 300,000 incoming invoices are now processed digitally. The solution includes both pre-capture via OCR system and the automated approval process.

Cross-Industry
Purchase requisition process for airports
Purchase requisition process for airports

Back-Office

Purchase requisition process for airports

The entire requisition process was digitized across all approval levels, creating a continuous paperless, audit-compliant process.

Services
Unified naturalization process
Unified naturalization process

Core processes

Unified naturalization process

The naturalization process varies from municipality to municipality and usually takes several years. Process automation now ensures that all parties involved collaborate in a timely manner.

Public Sector
Approval process for the launch of new products
Approval process for the launch of new products

Back-Office

Approval process for the launch of new products

The Axon Ivy platform is the central hub for the new product launch process – from analysis and testing to approval.
Retail
Optimized processes in power trading
Optimized processes in power trading

Back-Office

Optimized processes in power trading

The existing trading system has been expanded using process automation. All requests can be handled in a timely and compliant manner.

Energy and Utilities
Digitalized product development in the pastry and confectionery sector
Digitalized product development in the pastry and confectionery sector

Strategic platform

Digitalized product development in the pastry and confectionery sector

The market leader in Europe in the pastry and confectionery sector relies on a consistently controlled process for product development, which guarantees the consistency of master data throughout the entire process by linking it to the ERP system.

Manufacturing and Hightech
Digitalized Back-Office
Digitalized Back-Office

Back-Office

Digitalized Back-Office

The complete back office of a economic development bank is now automated. Deadline monitoring and business rules simplify the work and guarantee a 100% paperless office.

Public Sector
Implementation of an invoice receipt process
Implementation of an invoice receipt process

Back-Office

Implementation of an invoice receipt process

Automating the process from invoice receipt to payment and archiving optimizes the process and makesnot only less error-prone, but also more efficient. 
Cross-Industry
Online scheduling of consulting services
Online scheduling of consulting services

Core processes

Online scheduling of consulting services

More than 500,000 consulting sessions can be organized via an intuitive control system including appointment scheduling. The system automatically indentified the best available consultant via a set of business rules.
Services
Smart employee onboarding
Smart employee onboarding

Back-Office

Smart employee onboarding

When hiring new employees, many departments and resources are involved. With a smart employee on-boarding process, the company was able to roll out a smooth, transparent process.

Cross-Industry
Streamlining waste management & logistics
Streamlining waste management & logistics

Core processes

Streamlining waste management & logistics

The waste disposal process ensures compliance with the highly regulated process. This includes complete traceability and recording of the creation, transport and disposal of all chemical waste.

Services
Intelligent quality control for building maintenance
Intelligent quality control for building maintenance

Core processes

Intelligent quality control for building maintenance

Inspection, maintenance and service work on site can now be carried out and approved in a structured manner on mobile devices using the Axon Ivy Quality Check App.

Services
Automated processing of bonus payments
Automated processing of bonus payments

Back-Office

Automated processing of bonus payments

Based on an intelligent algorithm with tailored business rules, customer payments are identified, validated and digitally processed.

Banking and Insurance
Digitalized social benefit audit
Digitalized social benefit audit

Back-Office

Digitalized social benefit audit

More than 90% of the verification of applications for social benefits is now fully automated. This reduces the response time for the recipient from 5 days to a few seconds.

Cross-Industry
Streamlining the procurement process
Streamlining the procurement process

Back-Office

Streamlining the procurement process

Purchases are managed transparently, compliantly and efficiently. Approvals are made on the basis of precisely defined procurement rules.

Cross-Industry
Orchestration of consulting processes
Orchestration of consulting processes

Core processes

Orchestration of consulting processes

Axon Ivy provides an intuitive application for managing consulting services and appointments within organizations. Customers can request consulting services through a guided process. 
Services
Management of occupational injury and disability cases
Management of occupational injury and disability cases

Back-Office

Management of occupational injury and disability cases

In the disability and occupational injury management, continuity, follow-up, and deadline compliance are ensured. Companies benefit from reducing paper and minimizing time and budget.

Cross-Industry
Managing regulatory compliance for biomedical manufacturing
Managing regulatory compliance for biomedical manufacturing

Core processes

Managing regulatory compliance for biomedical manufacturing

The platform automates all processes related to immunohistochemistry (IHC) reagent testing, previously done manually. The solution ensures that each step is completed and documented, and complies with all government regulations.

Cross-Industry
Launching a credit rating information app
Launching a credit rating information app

Core processes

Launching a credit rating information app

The constantly up-to-date credit check app allows for accurate credit checks to ensure safe payment for credit transactions.

Services
Market platform of an energy company
Market platform of an energy company

Core processes

Market platform of an energy company

Customer service is of central importance in the liberalised energy market. All administrative processes are now streamlined for electricity consumers in a structured manner via a market platform.

Public Sector
Cash transactions reconciliation
Cash transactions reconciliation

Back-Office

Cash transactions reconciliation

A nationwide chain of supermarkets POS systems now updates the accounting department daily on the status of cash differences without disrupting any business activities.

Retail
AI-controlled ERP system for SMEs
AI-controlled ERP system for SMEs

Strategic platform

AI-controlled ERP system for SMEs

An SMB software provider uses Axon Ivy as its central technology to fully automate all transactions between companies, individuals, government agencies, and legislators.

Services
Intelligent service reports for the aircraft industry
Intelligent service reports for the aircraft industry

Core processes

Intelligent service reports for the aircraft industry

One of the largest aircrafts manufacturers in the world has developed a central control process for all service reports for all its aircrafts, with a tight integration with the underlying ITSM system.

Manufacturing and Hightech
Advance Process Automation across locations and countries
Advance Process Automation across locations and countries

Strategic platform

Advance Process Automation across locations and countries

A manufacturer of building materials with over 60 locations in 19 European countries uses the platform for the automation and management of strategic business-critical processes.

Manufacturing and Hightech
Product development process for insurance companies
Product development process for insurance companies

Core processes

Product development process for insurance companies

The product development process ensures that compliance with legal and internal organizational requirements for insurance products are met.

Banking and Insurance
Legally compliant tracking of hazardous waste
Legally compliant tracking of hazardous waste

Strategic platform

Legally compliant tracking of hazardous waste

Europe's largest operator of chemical sites uses Axon Ivy across the group companies to manage all critical business processes.

Manufacturing and Hightech
Smart Meter Management as a Service
Smart Meter Management as a Service

Core processes

Smart Meter Management as a Service

A large energy provider enabled integration of any public utility company into a central service portal, independent of its respective ERP system, enabling smart metering in the cloud.

Energy and Utilities
Invoicing by suppliers
Invoicing by suppliers

Back-Office

Invoicing by suppliers

Axon Ivy automates the accrual process for outstanding invoices from external service providers.
Energy and Utilities
Company-wide low code process development
Company-wide low code process development

Strategic platform

Company-wide low code process development

Thanks to low-code support, a global construction and engineering company with more than 10,000 employees independently developed internal and external process applications.

Manufacturing and Hightech
Consistent product development process for building materials
Consistent product development process for building materials

Strategic platform

Consistent product development process for building materials

Companies had clear approvals guidelines when developing new building materials. A continuous process ensured that all parties are involved as required.

Manufacturing and Hightech
Consistent civil service administration
Consistent civil service administration

Core processes

Consistent civil service administration

The planning, administration and billing of civilian service is costly and involves many parties. Digitalizing these processes is an added value for everyone involved.

Public Sector
Flexible leasing request process
Flexible leasing request process

Core processes

Flexible leasing request process

The handling of leasing applications is complicated and usually runs iteratively with many changes. End-to-end process automation reduced the processing time from 4 days to a few minutes.

Retail
Purchase-to-pay solution
Purchase-to-pay solution

Back-Office

Purchase-to-pay solution

The corporate customer center of a large bank successfully digitalized the processes of procurement, delivery notes, goods receipt and incoming invoice processing for private and business customers.

Banking and Insurance
Accounts payable workflow for utilities
Accounts payable workflow for utilities

Back-Office

Accounts payable workflow for utilities

The accounts payable workflow supports all process steps from scanning, allocation to accounts, approval and booking. Cash discounts are taken into account and overdue notices can be avoided.

Energy and Utilities
Process-controlled leave request
Process-controlled leave request

Back-Office

Process-controlled leave request

Recording and approving out-of-office requests at large companies can be complex. The process solution handles both vacation requests and business travel planning including billing.

Cross-Industry
Product Lifecycle Management: Electronic article description
Product Lifecycle Management: Electronic article description

Core processes

Product Lifecycle Management: Electronic article description

Axon Ivy automates the creation of an electronic article description with the involvement of all relevant levels and focuses on the scalability of the solution.
Manufacturing and Hightech
Quality assurance in pharmaceutical
Quality assurance in pharmaceutical

Core processes

Quality assurance in pharmaceutical

Axon Ivy creates a digital management system for knowledge and technology transfer in pharmaceutical.
Cross-Industry
Ideation Management Platform
Ideation Management Platform

Back-Office

Ideation Management Platform

The platform now streamlines the complete process from the submission of an idea or a proposal to the evaluation of the idea by a jury and the implementation of the winning ideas.

Cross-Industry
Ordering and approval process
Ordering and approval process

Core processes

Ordering and approval process

Via the Axon Ivy Portal employees place hardware and software orders and access requests.
Energy and Utilities